Shipping Rates & Time
Orders are shipped from our warehouse or directly from the manufacturer via UPS, FedEx or DHL to ensure that your orders are received quickly and safe!
We process order 24 hours a day, 7 days a week, including Holidays. Items will be shipped within 1-3 business days. Below are the standard shipping times. For faster delivery please
contact us. Please note that some items and special orders may take up to 10-14 days to receive.
Below are the shipping rates for standard UPS, FedEx and DHL shipping. For shipping rates on faster delivery options please contact us.
Order Total
Shipping Cost
$0.00 - $25.00
$8.00
$25.00 - $50.00
$10.00
$50.00 - $75.00
$12.00
$75.00 - $100.00
$14.00
$100.00 - $150.00
$16.00
$150.00 - $200.00
$18.00
$200.00 - $300.00
$20.00
$300.00 - $500.00
$22.00
$500.00 - $1000.00
$24.00
Return & Exchange Policy
We want to make sure you and your pet are completely satisfied with every purchase, so we have come up with a "NO HASSLE" return policy. If you are not completely satisfied with a product we will allow you to return the product for a full refund within 30 days of receiving the order. Simply email us for a return authorization number!
PremierPetSupplies.Com Guarantee
The "PremierPetSupplies.Com Guarantee" protects you against damaged products or products with defects. You will always receive high quality products, in brand new condition. If you feel you have received a defective product or you received your order damaged please contact us immediately and we will do what it takes to make sure you are 100% satisfied! We cannot however guarantee products that have been damaged by destructive pets. Our pet products are very durable, but are not indestructible. Please choose carefully depending on the age and behavior of your pet.
